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Already have your Slate Switch? Our dedicated support team is ready to assist.
contact@zunzunbee.com
Address
1500 NW Bethany Blvd, Suite 200, Beaverton OR 97006
Frequently Asked Questions
Does Slate Switch control lights directly ?
No. It sends commands to your hub, which in turn controls your smart lights, blinds, or devices.
Is a SmartThings hub required ?
Yes, Slate switch works with SmartThings or any Zigbee 3.0 compatible hub.
Does Slate Switch snap over all wall switches?
Yes, Slate Switch snaps over all types of wall switches in North America. With the additional adapter provided in the package, Slate Switch is compatible with toggle switches as well.
Can I reassign buttons ?
Yes. Just hold the rear mode button and tap the icon locations again.
How do I reset the device ?
Press and hold the Mode button for 10 seconds. At the 10-second mark, the switch will emit a short buzzer sound. Release the Mode button and press it three times to initiate the device reset. Upon a successful reset, a long buzzer will sound and the green LED will blink.
What happens if someone flips the physical wall switch ?
Slate Switch mounts over your wall switch to prevent that, keeping your smart devices powered and usable.
Is Slate Switch suitable for childproofing?
No, Slate Switch is not designed to childproof wall switches.
Can I cancel my preorder?
Yes! You can cancel your preorder and request a full refund anytime before shipment. Visit Track your order page to track or cancel your order.